Frequently asked questions
Sì. Il valore minimo dell'ordine è di 90 euro, escluse le spese di spedizione. Gli ordini inferiori a questa soglia non possono essere elaborati.
Trovare le spese di spedizione.
Sì, è possibile ordinare e/o condividere la propria wishlist solo se si dispone di un account per il negozio online Dynabrade e se si è effettuato il login.
Puoi registrarti qui.
Sì, è possibile ordinare e/o condividere la propria wishlist solo se si dispone di un account per il negozio online Dynabrade e se si è effettuato il login.
Puoi registrarti qui.
You can register as a new customer with Dynabrade. After registration you can place an order immediately. Your personal access data will be sent to the e-mail address you provide.
You can request your password. Enter your Email and click on 'send request'. You will immediately receive an e-mail with a link and instructions to reset your password.
Yes, you can create multiple shipping addresses for your account.
You can manage your different addresses in the “My addresses” tab within your account.
Simply add a new address by clicking on the “Add a new address” option.
Ora dovete compilare tutti i campi richiesti e salvare il vostro indirizzo.
Spuntare la casella "predefinito" se si desidera preselezionare questo indirizzo per gli ordini futuri.
Nel campo "Tipo di indirizzo", non dimenticate di specificare se questo nuovo indirizzo è un indirizzo di fatturazione, di consegna o entrambi.
You can add as many addresses as needed, modify it or delete it.
Durante il processo di acquisto è possibile aggiungere un nuovo indirizzo di consegna.
No. Our Dynabrade online shop is only available to companies with a VAT number registered for trading within the EU.
To check if your VAT number is entiltle please control it here
The safety information sheet for each chemical is available under the 'Documents' tab.
You can return - at your own cost - a product after purchase if you inform us within 14 working days after delivery. Returned goods will be accepted after consultation if they are received by Dynabrade in their original packaging, unused and in good condition. The processing fee is 15% of the price of the returned items. Items sold in with a promotion cannot be returned or exchanged.
Yes! Use the search bar at the top of the page to enter product SKUs, names, or keywords.
No, discontinued items are not listed. Please contact customer service if you're looking for a specific legacy product.
Add items to your cart, proceed to checkout, and select your payment and shipping preferences.
The wishlist feature is available to customers residing in countries not yet supported by our e-commerce platform, or for those who prefer not to purchase through the online shop module. Items added to the wishlist are shared with our Customer Service team, who will then provide you with a personalized offer for the selected products.
The shopping cart is the fast and convenient way to purchase Dynabrade products directly through our platform. Simply add your desired items and proceed to checkout for immediate online ordering.
Yes. If your country is not currently supported by our e-commerce platform, you can still request to purchase items using the wishlist feature. Simply add the desired products to your wishlist, and our Customer Service team will contact you with a personalized offer and assist you with your purchase.
Once your order is paid and completed, your invoice will be available a few days after your purchase in your customer area.
Yes. After logging in, navigate to “My Account” > “Order History” to view or reorder past purchases.
Yes. Once your order ships, you will find the tracking number on your invoice (placed in your account)
Warranty details are listed on each product page and in the “Warranties” section of the website.
Reach out via our Contact Us form or call our customer service team during business hours for product and technical assistance.